Order once placed can be cancelled on the same day on CDS Portal. However, no request for cancellation shall be entertained later on under any circumstance.
The amount of order cancelled on the same day will be refunded within 15 working days in the account of customer. No refund/ charge back claim is allowed thereafter for successful orders under any circumstance.
Estimated delivery schedule is within 12 working days* from the date of dispatch(excluding date of booking, weekend (Saturdays & Sundays), Gazetted holidays and delivery date). The delivery schedule may vary for remote areas/ regions or due to any natural calamities.
*There may be delay in dispatch after receiving your order due to stock out situation and in such situations order will be dispatched as and when stock is ready. Accordingly the delivery schedule will start from the date of actual dispatch of order.
No complaint regarding non-delivery of order / Charge back / wrong / incorrect delivery of books etc. will be entertained after 45 days from the date of order.
Change of Address:
Before placing an order, there is an option to edit shipping/delivery address on the CDS portal and that is enabled through OTP on your registered mobile phone. After placing an order, any change in shipping address is not allowed under any circumstance.
- ICAI reserves its right to change/ alter any terms and conditions of this policy as may be expedient.